Senior Accountant

Location: Durham, NC

ABOUT US

Victra is Verizon’s largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to “Connect technology to life in a trustworthy, fun, and profitable way”. We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue.

JOB DESCRIPTION

The Senior Accountant owns assigned accounting areas and performs complex general accounting, financial reporting, reconciliation, and close activities in accordance with U.S. GAAP and Company policies. This role applies sound accounting judgment, independently investigates and resolves issues, and partners across the organization to ensure transactions and financial results are complete, accurate, timely, and well supported. The Senior Accountant also strengthens internal controls, supports audits and technical accounting matters, leads scoped process improvements, responsibly advances approved automation and AI capabilities, and provides guidance and review support to less-experienced team members.

KEY RESPONSIBILITIES

• Month-End Close & General Accounting
• Own assigned month-end, quarter-end, and year-end close activities and ensure deliverables are completed accurately within established deadlines.
• Prepare and review recurring, non-routine, and complex journal entries with complete, audit-ready support.
• Analyze financial activity, identify unusual trends or transactions, and resolve or escalate matters with a clear assessment and recommendation.
• Coordinate dependencies across accounting and business teams to support a timely and disciplined close.
• Maintain high-quality workpapers, schedules, and evidence in accordance with Company documentation standards and internal controls.

Account Reconciliations & Financial Accuracy

• Prepare and review complex balance sheet and income statement account reconciliations and related supporting workpapers.
• Investigate and resolve reconciling items, including aged or recurring balances, and drive timely corrective actions.
• Perform root-cause analysis of account variances and recommend sustainable process or control improvements.
• Assess unusual transactions and accounting issues, document conclusions, and escalate matters with relevant facts and recommended next steps.
• Ensure reconciliations and workpapers comply with Company policies, documentation standards, and internal control requirements.

Reporting & Analysis

• Prepare and analyze recurring financial reports, schedules, and selected components of monthly, quarterly, and annual reporting packages.
• Develop clear variance and account fluctuation explanations supported by relevant operational and financial data.
• Interpret financial results, communicate key drivers and risks, and provide actionable insights to accounting leadership and business partners.
• Validate the completeness and accuracy of source data used in management and financial reporting.
• Lead ad hoc analyses and accounting projects, presenting conclusions and recommendations appropriate to the intended audience.

Technical Accounting, Controls & Audit Support

• Research and apply relevant U.S. GAAP and Company accounting policies to new, unusual, or complex transactions.
• Prepare concise accounting analyses, position documentation, and supporting schedules for management review.
• Implement, monitor, and improve key accounting control and remediation activities.
• Coordinate directly with internal and external auditors by preparing support, responding to inquiries, and resolving open items.
• Support the development and consistent application of accounting policies and procedures.

Process Improvement & Operational Support

• Lead scoped process improvements that strengthen accuracy, efficiency, scalability, and control effectiveness.
• Evaluate current-state processes, define requirements, document risks and controls, and coordinate implementation with appropriate stakeholders.
• Maintain and improve standard operating procedures, process narratives, and related documentation.
• Validate that implemented changes operate as intended and establish sustainable ownership and monitoring.

Cross-Functional Collaboration

• Serve as a trusted accounting partner to Accounts Payable, Accounts Receivable, FP&A, Operations, and other functions.
• Translate accounting requirements into clear operational actions and resolve cross-functional issues that affect financial reporting.
• Respond promptly to stakeholder inquiries, using sound judgment to communicate conclusions, risks, and required follow-up.
• Provide guidance, knowledge sharing, and review support to Staff Accountants and other team members as assigned.

Automation & AI Enablement

• Independently identify repeatable, rules-based activities suitable for automation and develop a clear business case, risk assessment, and implementation recommendation.
• Design, test, and validate approved automated or AI-assisted workflows, confirming completeness, accuracy, appropriate access, and effective human review before use.
• Apply data security, confidentiality, internal control, change-management, and documentation requirements to technology-enabled accounting processes.
• Monitor automated outputs and exceptions, investigate identified issues, and coordinate timely remediation.
• Build and share practical proficiency with department-approved tools, including Microsoft Copilot, Claude or similar technologies, while maintaining appropriate accounting ownership and judgment.

WHAT WE ARE LOOKING FOR

Required

• Bachelor's degree in Accounting or Finance.
• Three to five years of progressive accounting experience, including ownership of assigned month-end close activities.
• Strong working knowledge of U.S. GAAP, financial statement concepts, and internal control principles.
• Demonstrated experience preparing complex journal entries, account reconciliations, variance analyses, and audit support.
• Ability to independently investigate issues, document conclusions, prioritize competing deadlines, and communicate effectively with accounting and business stakeholders.
• Advanced proficiency in Microsoft Excel and experience working in an ERP environment.

Preferred

• Certified Public Accountant designation or active progress toward certification.
• Public accounting or comparable corporate accounting experience.
• Experience with Oracle Fusion, EPM/SmartView, or similar enterprise systems.
• Experience in a multi-location, retail, or other complex corporate accounting environment.
• Hands-on experience implementing controlled process improvements, automation, or AI-enabled accounting solutions using approved tools.
• Experience reviewing work and coaching less-experienced accounting team members.

KEY COMPETENCIES

• Technical accounting knowledge and sound professional judgment
• Accountability, ownership, and results orientation
• Analytical thinking, root-cause analysis, and problem solving
• Review capability and attention to detail
• Clear, concise, and audience-appropriate communication
• Prioritization and execution in a deadline-driven environment
• Cross-functional collaboration and stakeholder influence
• Coaching, knowledge sharing, and team development
• Continuous-improvement leadership and digital fluency
• Control awareness, professional skepticism, and documentation discipline

WHY JOIN US

• Paid training and career development opportunities.
• Comprehensive health, dental, and vision insurance.
• 401k retirement plan.
• Tuition reimbursement.
• Employee discounts on Verizon services.
• Referral bonuses.
• Career pathing opportunities.

EQUAL OPPORTUNITY EMPLOYER

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.