West Area Kiosk Director

Do you want to be part of a culture that drives performance and celebrates success? Are you competitive and results-oriented with outstanding organizational and sales skills? Ultimately, as a Kiosk Director, you will drive business sales within a defined region. Victra is Verizon's leading premium retailer -- our focus is to connect technology to life in the most fun and trusting way. You will help us to foster our values that include Performance, Collaboration, Celebration, Innovation, and Integrity while being a business partner to the SVP and Market sales leaders. We want intellectually curious, entrepreneurial professionals who enjoy being outside their comfort zones, thrive amidst change, and obsessively conspire for one another's success.

YOUR FOCUS (JOB DUTIES AND RESPONSIBILITIES):

You will drive performance and profitability for your region through your people. You will focus efforts on hiring the best talent and developing existing team members. To be successful in this role, assess the strengths of your team and create plans to address gaps in performance. You will create strategic plans and follow through to execution. You will communicate the plan effectively to drive action with our frontline team. You will defend EGET with every interaction with customers and employees.

You will also:

* Lead your Market Managers to ensure the success of their region by continually communicating, training and motivating them.

* Continuously recruit, promote, hire, train and coach Market Managers capable of promoting the success of Victra as well as oversee Market Managers in the external hiring and internal promotion of the Kiosk General Manager role.

* Collaborate with Market Managers on building excellent sales teams through attracting and retaining the best talent.

* Drive EGET culture across the region and defend our sales standards.

* Direct and coordinate the activities of the kiosk sales staff to accomplish sales, productivity, and profit goals.

* Review kiosk sales and productivity data, and gap manage to drive the behavioral change needed to attain targets.

* Work daily to manage and motivate the sales team to achieve targeted sales goals through leading by example and effective coaching.

* Partner with Victra Executives to develop plans of action to achieve initiatives, specifically financial and profitability goals.

* Serve as the primary link between Victra's corporate executive operations and kiosk sales operations by providing continual feedback to Victra's leadership about the trends, goals, and needs of your respective region and the effectiveness of our company programs, products, policies, and procedures.

* Clearly communicate our company's objectives, priorities, policies and procedures to Market and Kiosk General Managers.

* Oversee and ensure the integrity of all operations within your region.

* Constantly communicate the status, progress, and needs of his/her region to the Store Support Center and all necessary departments.

* Ensure that visible merchandising standards are met and kiosks are always visit ready.

* Regularly visits all kiosks in Region to inspire, train, and motivate employees.

* Other duties as assigned.

YOUR BACKGROUND (REQUIREMENTS AND QUALIFICATIONS):

You are willing to roll up your sleeves and do what it takes to help the team win. Your effectiveness in taking care of external business contacts while conveying a positive, service-oriented attitude is a requirement for this position. You should bring a level of enthusiasm, organizational and leadership ability and an inquisitive mind. A background that includes motivating and leading a team to success is highly favored. We are also looking for you to bring the following:

* Bachelor’s degree in business, Marketing, or related field

* A minimum of 4 years of multi-unit experience required.

* Prior track record of achievement in sales positions, demonstrating significant accountability and achieving targets for respective areas.

* Proven track record of increasing sales and revenue; wireless retail field sales experience is preferred.

* Ability to develop sales strategies and use performance KPIs (Key Performance Indicators) Proficient in MS Office; familiarity with Salesforce is a plus)

Here's what we can offer you in exchange for your world-class work:

* Paid Training

* Premium Health, Dental, and Vision Insurance

* Paid Maternity Leave

* 401K Match

* Tuition Reimbursement

* 50% off Verizon Service

* VNation Disaster Relief

* Referral Bonus

* Frequent Contests

* Career Advancement Opportunities

PHYSICAL REQUIREMENTS

Ability to lift up to 25 pounds Ability to sit and stand for long periods of time (unless accommodations are required/requested for an employee under the ADA)

Salary Range: $130,000 - $145,000

TRAVEL REQUIREMENTS

Up to 50%

Due to the travel requirement, you will need to successfully pass a Motor Vehicle Record check and have a clean driving record.

EQUAL OPPORTUNITY EMPLOYER

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

This is not an exhaustive list of duties or functions and may not necessarily comprise all the "essential functions" for purposes of the ADA.