Sales Team Member

Sales Team Member

Location: Winterville, NC

Why Join VICTRA

 Victra is Verizon’s largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to "Connect technology to life in a trustworthy, fun, and profitable way". We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue.

 Job Description:

Becoming a Sales team member at VICTRA, you will help shape our guest experience. As a team member your mission is to achieve daily and weekly outbound contact targets while maintaining the highest-level personal integrity and providing world-class customer experience. Through professional training, we give you the tools and skills necessary to take ownership of your performance while being a part of the Victra family.

 Are you a person who thrives in a competitive atmosphere, while having fun with your Team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today!

Key Responsibilities: 

·        Place outbound marketing calls promoting Verizon products and services.

·        Encourage customers to visit one of Victra’s local retail stores and/or set store check-ins.

·        Enthusiastically articulate Verizon promotional and loyalty offerings via Voicemail or live interactions

·        Adhere to quality standards and proper phone etiquette.

·        Occasionally handle inbound calls from customers or internal teams.

·        Continuous skill development through training and personalized product knowledge

·        Swivel between different programs depending on customer demand.

·        Leverage available tools and resources to maximize performance and customer experience.

·        Live by our core values and ethical standards

·        Adhere to Victra’s policies and procedures.

Benefits: 

·        Flexible scheduling and dynamic time-off options

·        Safe, friendly work environment

·        Base pay plus commissions tied to individual programs.

·        Premium Health, Dental, and Vision Insurance

·        Paid Maternity Leave

·        401K Match

·        Tuition Reimbursement

·        50% off Verizon Service

·        VNation Disaster Relief

·        Career Advancement Opportunities

What we are looking for:

Motivated individuals who thrive to make the best of every day, have a positive outlook, and genuinely care about our customers by doing what is right every day.

Required Qualifications:

·        High School Diploma (Undergraduate or some college preferred)

·        Legally authorized to work in the United States

·        At least 18 years old

·        Reliable transportation

·        Experience working with customers via phone calls.

·        Proficient with computers and technology

·        Strong work ethic and integrity

·        Time management skills

·        Positive disposition

Equal Employment Opportunity 

We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.