Kiosk Market Manager

Do the hottest new tech trends excite you? Do you naturally make connections with people everywhere you go? Do you enjoy leading teams? If so, a Kiosk Market Manager role with Victra would be a great fit for you. Apply Today!!

As a Kiosk Market Manager, you will represent the Verizon brand and meet customers’ wireless needs. As a leader of kiosk teams, you will work as a team to meet both market and company goals! Victra can promise you an environment that not only encourages your best, but always rewards it with competitive compensation packages and opportunities for career growth.

When you join Victra

Victra is the largest Verizon authorized retailer in the United States. As a Kiosk Market Manager, you create the environment that high performers want to be a part of, and guests cannot wait to do business with! Kiosk Market Managers build teams at their kiosks that deliver extraordinary results. Your role will focus on hiring, training, developing, and inspiring your teams to success. You will motivate your teams to give the best service to Every Guest. Every Time. Consistency is key for both your performance and that of your teams. You will lead your teams and keep our guests our number one priority. Ready to take charge of your career? Apply today!

We believe in #Performance #Collaboration #Integrity #Innovation #Integrity #Celebration

KIOSK MARKET MANAGER

Are you a positive, upbeat, passionate, competitive person? Someone who is determined to thrive in a high-paced, rapidly changing environment. If you understand that leading, training, and recruiting for your locations will continually increase profits, we are looking for you! As a Kiosk Market Manager for Victra, you will lead approximately 40-45 kiosk locations while supervising your sales team and providing mentorship and direction when needed. Must be able/willing to travel 75% of the time in designated geographic territory by car or flight (if it exceeds mileage requirements).

Compensation

Base Pay: $77,247

Pay rates include base pay at the above rate, with the opportunity to earn a monthly Market Manager bonus.

YOUR FOCUS (Responsibilities):

Along with aiming to meet and exceed sales quotas monthly, you have a high level of energy that builds sales momentum. Your teams will look to your ability to lead by example and demonstrate excellent listening and decision-making skills. The ability to work well in a team environment and have a deep understanding of the competitive landscape is what your team will seek to drive your locations to success.

You will also:

• Focus on the continuous recruitment, promotion, retention, and termination of your employees while monitoring and managing Market wide staffing levels.
• Foster and Develop relationships with Company General Managers
• Actively manage, train, coach, and supervise your Kiosk Managers and Consultants
• Ensure that location teams always follow policies and procedures of Victra and Verizon.
• Provide and model extraordinary services to ensure customer satisfaction.
• Plan, identify, communicate, and delegate key responsibilities and practices to the location to ensure a smooth flow of operations within the Market.
• Analyze Market sales results and trends to maximize sales.
• Ensure each location maintains a high standard of merchandising, proper displays, and appearance to reflect brand standards.
• Collaborate with Multi Kiosk Managers on building excellent sales teams through identification of successful sales skills and behaviors.
• Direct and coordinate the activities of the sales staff to accomplish productivity and profit goals.
• Clearly communicate objectives and priorities to Multi Kiosk Managers
• Regularly visit all stores in your Market to inspire, train, and motivate employees.
• Personally audit each location under their control a minimum of one time per month
• Facilitate weekly calls as needed to keep staff informed of company promotions.
• Evaluate training effectiveness and provide performance feedback.
• Facilitate the implementation of new policies and procedures throughout your Market.
• Communicate marketing and other operational needs to appropriate corporate departments.
• Schedule and monitor employee time to ensure that company goals are appropriately met.
• Other duties as assigned.

Here is what we can offer you in exchange for your world-class work:

• Paid Training
• Premium Health, Dental, and Vision Insurance
• Paid Maternity Leave
• 401K Match
• Tuition Reimbursement
• 50% off Verizon Service
• VNation Disaster Relief
• Referral Bonus
• Diversity, Equity, & Inclusion Employee Resource Groups
• Frequent Contests
• Career Advancement Opportunities

What we are looking for...

You thrive in a sales environment and sharing this energy with a team that you can develop and motivate excites you most. You set the bar high when it comes to achieving goals, and you know how to motivate others to help you get there. You’re open to new ideas, relate well with a variety of different people and are attuned to the needs of others to ensure that they can perform at their best. You know you’ve succeeded when your team is delivering.

You will need to have:

• Two or more years of relevant work experience.
• Management experience in a commissions-based sales environment.
• Proven track record of achieving challenging team and individual sales goals.
• Balanced multiple opposing priorities in a multifaceted environment.
• Set goals, evaluated performance, and developed a high performing team.
• High school diploma or GED.
• One or more years of customer service, preferably in a retail or sales environment.
• Willingness to work evenings, weekends, holidays, November through December, and/or during peak vacation periods.
• At least 18 years of age.
• Legally authorized to work in the United States.

Physical Requirements

• Ability to lift ten pounds.
• Ability to stand for long periods of time

Training Requirements

All Kiosk Market Managers are required to attend and successfully complete a 2-week training program upon their official start date. This class may include overnight travel at the company's expense Various online and computer-based training will be required throughout your employment with Victra

After you apply

You may be required to take an assessment. It takes about 20 minutes to complete. If you’re selected to move forward, one of our recruiters will reach out to tell you more about the role and answer your questions.

Equal Employment Opportunity

We are proud to be an Equal Employment Opportunity Employer - and we celebrate our employees' differences. We do not discriminate on the basis of race, color, age, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), gender (including gender identity, gender expression, and transgender), marital status, sexual orientation, sex stereotype, national origin, ancestry, citizenship, military or veteran status, physical or mental disability, and genetic information. Different makes us better.