Job Description

Are you a natural problem-solver? Do you enjoy navigating through a fast-paced, everchanging environment and strive for continuous improvement? Are you a process-oriented, engaging leader with a focus on building and developing a strong team? Victra is the leading exclusive, premium retailer for Verizon with a mission of connecting technology to life in the most trusting and profitable way. As the Director of Accounting Operations, you will drive process improvement and manage the Cash department, overseeing the reconciliation of cash collected and credit card transactions processed for our network of over 1,500 Verizon and Total by Verizon retail locations nationwide.


The Cash department has three main tenets: ensure cash and credit card deposits are accurate and timely, correct cash transaction errors to maintain an accurate GL, and investigate variances to reduce fraud. You will be a business partner for field and operational leadership within the organization while helping your team establish and maintain an effective cross-functional process that aligns with the goals of the Company. You are an engaging leader with intellectual curiosity, exceptional communication skills, and a customer service mindset. As the Victra Director of Accounting Operations, you will:

* Supervise the daily reconciliations of cash and credit card receipts, leveraging Trintech’s ReconNet platform

* Lead and support a team of 10-15 accounting professionals and work closely with other business unit leaders in the Finance/Accounting department

* Manage the remote cash deposit process while leveraging the DTS Connex platform

* Facilitate the accounting setup for new stores, including payment processing, requesting drawer funds, and Verizon bill pay functionality

* Review and analyze cash-related GL account reconciliations to ensure a timely close and accurate reporting

* Collaborate cross-functionally with field management and asset protection on tactics for preventing credit card and transactional fraud

* Work closely with the Store Operations teams to improve store processes and compliance with policies

* Review and approve corporate refunds from the field to ensure accuracy

* Oversee billing and collections

* Develop the cash team through coaching and mentoring

* Provide regular constructive feedback on performance and development opportunities and address lagging performance in a timely manner

* Assist with PBC packages during financial and operational audits

* Lead / participate in special projects as needed (e.g., system implementation, business unit setup, etc.)

* Other job-related duties as assigned by leadership


You bring considerable initiative, latitude, and independent judgment. You also have strong listening skills and the ability to interact across all levels and functions within an organization. You have excellent planning and organizational skills with the highest level of accuracy and attention to detail. We are looking for the candidate to also bring in the following:

* Bachelor's degree in Accounting or related field

* At least 7 years of experience in an Accounting or Treasury Operations role as well as 3 years of supervisory experience

* Ethical conduct and ability to maintain confidentiality

* Retail and/or high multi-location experience preferred

* ReconNet experience preferred

* Oracle ERP and Microsoft Power tools experience preferred

* Proficient Microsoft Office skills


* Ability to lift up to 25 pounds

* Ability to sit and stand for long periods of time

(unless accommodations are required/requested for an employee under the ADA)


* None


We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.

**The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be a comprehensive list of all duties, responsibilities, and skills required of employees so classified.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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